
WHAT TO DO IF…
Problem Possible cause and remedy
You cannot start the appliance
or operate it.
• You touched 2 or more sensor fields at the same time. Only
touch one sensor field.
• There is water or fat stains on the control panel. Clean the con-
trol panel
•
The key lock or child safety device operates
. Stop the
function. See the section "Locking/unlocking the control panel"
and “Child safety device”.
•
The STOP+GO function operates
. Stop the function. See
the section "Starting the STOP+GO".
• Start the appliance again and set the heat setting in 10 sec-
onds.
The residual heat indicator
does not come on.
The cooking zone is not hot because it operated only for a short
time. If the cooking zone must be hot, speak to the after sales
service.
You cannot switch on the outer
ring.
Switch on the inner ring first.
The automatic heat up function
does not start.
•
There is still residual heat on the cooking zone
. Let the
cooking zone cool down
• The highest heat setting is set. The highest heat setting has the
same power as the automatic heat up function.
•
You set the heat setting with
sensor field. Start from and
use
only.
A sound operates and appli-
ance starts and stops again.
After 5 seconds one more
sound operates.
You covered . Uncover the sensor field.
comes on.
• The automatic switch-off operates. Stop the appliance and
start it again.
Overheating protection for the cooking zone operates. Stop the
cooking zone and start it again.
and a number come on.
There is an error in the appliance.
Disconnect the appliance from the electrical supply for some
time. Disconnect the fuse from the electrical system of the house.
Connect again. If
comes on again, speak to the after sales
service.
If you tried the above solutions and cannot
repair the problem, speak to your dealer or
the Customer Care Department. Give the
data from the rating plate, three-digit-letter
code for the glass ceramic (it is in the cor-
ner of the cooking surface) and an error
message that comes on.
If you operated the appliance incorrectly,
the servicing by a customer service techni-
cian or dealer will not be free of charge,
even during the warranty period. The in-
structions about the customer service and
conditions of guarantee are in the guaran-
tee booklet.
ENVIRONMENT CONCERNS
The symbol on the product or on its
packaging indicates that this product may
not be treated as household waste. Instead
it should be taken to the appropriate
collection point for the recycling of electrical
and electronic equipment. By ensuring this
product is disposed of correctly, you will
help prevent potential negative
consequences for the environment and
human health, which could otherwise be
10 electrolux
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